Guide
Preparing a Commercial Kitchen for Service Day
A smooth service visit saves time and money — for you and for the crew. Whether you are scheduling hood cleaning, grease trap pumping, or hydro jetting, a little preparation goes a long way. Here is what to do before the technicians arrive.
Clear access paths
Make sure technicians can reach the hood, roof exhaust fan, grease trap, and any exterior access points without moving heavy equipment. Locked roof hatches and blocked trap lids are the most common delays.
If your trap is outdoors, clear snow, debris, and parked vehicles from the access area.
Protect food prep areas
Cover nearby food prep surfaces and move open food away from the work zone. Hood cleaning in particular can dislodge grease particles — keeping prep areas covered protects your product.
Turn off cooking equipment before the crew arrives. Hot surfaces and active cooking create safety hazards during exhaust work.
Share useful information
Tell the technician your hood type, last cleaning date, trap size, and any recent problems — odours, slow drains, reduced airflow. This helps them prepare the right equipment and work efficiently.
Grease Guard Pros crews arrive prepared, but the more you share upfront, the faster the job gets done.
Frequently asked questions
How should I prepare my kitchen for a hood cleaning visit?
Clear access to the hood and roof, turn off cooking equipment, cover nearby food prep surfaces, and ensure technicians can reach the exhaust fan.
Do I need to close my restaurant during service?
Most hood and grease trap services are scheduled before opening or after closing. Your kitchen can typically reopen the same day.
What should I tell the technician before they arrive?
Share your hood type, last cleaning date, any access issues, and whether you have had recent problems like odours or reduced airflow.